The Charis Watch Guarantee
Last updated: July 2026
At Charis Watch, we don’t just sell exceptional luxury timepieces—we build enduring relationships based on trust, integrity, and radical transparency. We stand unflinchingly behind every watch we curate, buy, sell, or source. Our uncompromising commitment to quality and client satisfaction is solidified by our signature Charis Watch Guarantee:
1. Pilot-Grade Precision & Transparency
Our foundation is built on the rigorous, zero-tolerance standards of the commercial flight deck. We approach every luxury horological transaction with the same absolute attention to detail, clear communication, and meticulous vetting required to navigate the skies. From verifying serial numbers to checking mechanical limits, we clear your timepiece for takeoff with complete, documented transparency.
2. Personalized One-on-One Concierge Service
We believe that acquiring a world-class timepiece deserves a tailored, hands-on experience, entirely free from the sterile atmosphere of corporate retail showrooms. From the moment you begin searching for your dream watch to its final secure delivery, you are partnered directly with a dedicated luxury specialist who provides highly personalized guidance, expert market data, and attentive support tailored to your collection goals.
3. 24-Hour "Love It or Return It" Inspection Window
Your complete peace of mind is our absolute priority. We want you to step into your new timepiece with total certainty. If your watch is not the perfect fit the moment it lands on your wrist, you can safely initiate a return or exchange within 24 hours of delivery, strictly in accordance with our return and refund guidelines.
4. 12-Month Mechanical Movement Protection
We fiercely protect the mechanical health of your investment. We guarantee the internal integrity and timekeeping precision of every watch we deliver. In the rare event that your timepiece experiences an internal movement failure within 12 months of the purchase date, Charis Watch will fully cover the logistical and mechanical costs of certified servicing and technical repairs, providing you with absolute confidence.
When you choose Charis Watch, you choose undisputed authenticity, unmatched personal service, and exceptional value. We handle the heavy lifting so you can enjoy the journey.
Business Contact Information
Charis Watches
Address: Salt Lake City, United States
Phone: +1 801-855-6828
Email: info@chariswatches.com