Last updated: July 2026
Charis Watch ("we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://chariswatches.com/), utilize our luxury watch concierge services, or engage in buy, sell, trade, or sourcing transactions with us.
1. Information We Collect
To provide an elite concierge experience, we collect information that identifies, relates to, or could reasonably be linked to you. This includes:
- Identity and Contact Data: Full name, billing address, shipping address, email address, and phone number.
- Transaction and Valuation Data: Details about watch purchases, sales, trades, or sourcing requests, including serial numbers, descriptions, conditions, images, and financial quotes related to your timepieces.
- Financial Data: Bank wire details, payment card information, or financing preferences (processed securely via encrypted third-party payment gateways).
- Technical and Usage Data: IP address, browser type, operating system, time zone settings, device information, and data on how you interact with our online showroom.
2. How We Use Your Information
We process your personal data in accordance with strict professional standards for the following purposes:
- To facilitate, process, and complete transactions (purchases, sales, trades, and global sourcing requests).
- To securely evaluate and appraise luxury timepieces you submit to us.
- To coordinate fully insured high-value shipping, verification, and logistics.
- To communicate critical updates, including transaction receipts, shipping manifests, and security underwriting verifications.
- To prevent fraudulent transactions, identity theft, and unauthorized secondary market activity.
- To comply with applicable legal, financial, and anti-money laundering (AML) regulatory frameworks.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted service providers essential to our luxury retail operations, subject to strict confidentiality agreements:
- Logistics Partners: High-value insured shipping couriers (such as FedEx) to execute secure door-to-door deliveries.
- Financial Institutions: Secure payment processors, bank wire routing services, and financing underwriters (such as Affirm).
- Authentication Experts: Certified watchmakers and service centers exclusively for the physical evaluation and vetting of timepieces.
- Legal Enforcement: When required by law, subpoena, or regulatory authorities to protect against fraud, collateral damage, or security risks.
4. Data Security and Encryption
Because we deal in high-value horological assets, your security is our priority. We employ advanced administrative, technical, and physical security protocols, including 256-bit Secure Socket Layer (SSL) encryption, to safeguard your data against unauthorized access, loss, alteration, or disclosure.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the transactions you initiated, manage your ongoing client relationship, provide warranty support under our 12-Month Movement Protection, or satisfy mandatory financial reporting and legal compliance obligations.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, update, or request the deletion of the personal information we hold. To exercise these rights, please contact us using the information provided below.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted to this page with an updated revision date, ensuring complete transparency regarding how we handle your data.
Business Contact Information
Charis Watches
Address: Salt Lake City, United States
Phone: +1 801-855-6828
Email: info@chariswatches.com