Last updated: July 2026
At Charis Watch, we understand that acquiring a luxury timepiece is an investment that requires the highest standard of security, speed, and precision. Our logistics and shipping protocols are modeled after strict pre-flight checkouts to ensure your watch arrives safely, securely, and exactly as described. Below are the comprehensive details governing our shipping operations.
1. Order Processing & Shipping Timelines
We work efficiently to minimize the time between your purchase and delivery. Shipping timelines vary depending on inventory status:
- In-Stock Inventory: All items available for immediate purchase on our website are ready to ship the same day. Orders placed on business days before our daily shipping cutoff are generally dispatched the exact same business day. Our fulfillment operations run Monday through Friday, excluding major federal holidays.
- Price On Request / Special Orders: Timepieces labeled as "Price On Request" or "Special Order" are secured directly through our premium supplier network to fulfill your specific order. These items typically require an additional 2 to 5 business days of processing time prior to dispatch.
2. Pre-Shipment Inspection Protocol
Before any package is cleared for departure, it must pass our multi-stage Pre-Shipment Inspection Protocol to ensure absolute mechanical and cosmetic perfection:
- Verification: Each watch is pulled directly from our high-security showroom and cross-referenced by serial number against our digital website listing. The matching factory box, warranty papers, and manual accessories are audited and compiled according to the exact parameters of the listing.
- Diagnostic Testing: The timepiece is handed over to our expert team of watchmakers. Utilizing state-of-the-art diagnostic equipment, our team conducts a final round of rigorous technical testing. This includes verifying timing accuracy, calibration performance, cosmetic condition, and water resistance (where applicable). A timepiece will not be packaged unless it achieves a perfect flight status.
3. Shipment, Carrier & Delivery Security
To preserve the security of your high-value asset, we do not utilize standard shipping methods. All shipments are governed by the following safety mandates:
- Carrier Partners: Once cleared by our watchmakers, your order is securely packed in tamper-evident materials and dispatched via expedited courier service through **FedEx or UPS**.
- Complete Transit Insurance: Every single item shipped by Charis Watch travels under a specialized, fully comprehensive transit insurance policy. Your asset is 100% protected against loss, theft, or damage from the moment it leaves our hands until it reaches its final destination.
- Adult Signature Required: For security reasons, **all shipments strictly require a direct adult signature at the time of delivery or pickup**. Packages cannot be left unattended on doorsteps, and we cannot ship to P.O. Boxes or unverified addresses.
- Shipping Addresses: To prevent fraud, orders are generally required to ship directly to the verified billing address associated with your payment method. If you require delivery to an alternate location or an official carrier holding facility for secure pickup, you must coordinate directly with our concierge team during payment underwriting.
4. State Sales Tax
Charis Watch complies fully with all federal and state tax regulations. We are obligated by law to collect all applicable state and local sales taxes on shipping, handling fees, and product totals for taxable orders dispatched to destinations within the **State of Utah**. For orders shipped outside of Utah, the buyer is solely responsible for reporting and paying any applicable use taxes within their own state jurisdiction.
Business Contact Information
Charis Watches
Address: Salt Lake City, United States
Phone: +1 801-855-6828
Email: info@chariswatches.com